We respect your privacy and keep things very simple.
What information do we collect?
- Your name, phone number, email, and delivery address (only when you place an order)
- If you leave a comment: your name and email
- Basic technical info like IP address and browser type (to stop spam and keep the site secure)
How do we use your information?
- To pack and ship your embroidered clothing order
- To send you order updates via SMS, WhatsApp, or email
- To give you a smooth shopping experience when you come back
We never sell or share your personal data with anyone The only time your details are shared is with the courier company (only name, phone, and address) so your parcel reaches you safely.
Cookies We use small cookies so:
- Your cart remembers what you added
- You stay logged in You can turn off cookies in your browser — the site will still work, but adding items to cart and checkout might be a little slower.
Your rights
- You can ask us anytime to show you all the data we have about you
- You can ask us to delete your data completely
- We only keep order records that are required for accounting and legal purposes
WhatsApp / Email chats When you message us on WhatsApp or email, we keep the chat only until your order is complete and delivered. After that, we delete old conversations.
Questions? Feel free to ask anything: WhatsApp: +92 340 4991991 , Email: embroideredthoughtsofficial@gmail.com
Thank you for trusting EmbroideredThoughts.com Your privacy matters to us, and we keep your information safe and private.